Entry Level - Module 1 - Unit 1.8 - System Errors
Workbook Contents
Module 1 – Using devices and handling information
Unit 1.8 – Know when there is a problem with a device or software and know the difference between system errors.
Task 1 – Computer Says No!
Learners identify common device and software problems by discussing their own experiences, recognising error messages and diagnosing a range of everyday digital device malfunctions.
Task 2 – System Errors vs User Errors
Learners explore the difference between system errors and user errors before creating their own real-life examples to reinforce their understanding of each type.
Task 3 – Real-Life Troubleshooting
Learners investigate ten realistic digital scenarios and decide whether each problem is caused by a system error, a user error or a combination of both.
Task 4 – Malware & Viruses
Learners identify five common types of malware by matching each virus type to its correct image while developing an understanding of common cyber threats.
Task 5 – Researching Malware
Learners research how different types of malware operate before recording their characteristics and explaining the risks they pose to digital devices.
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