Entry Level - Module 3 - Unit 3.2 - Compose and Reply to Online Communications
Workbook Contents
Module 3 – Communicating
Unit 3.2 – Compose and reply to online communications comprising text and other digital content to individual and multiple recipients.
Task 1 – Emailing Individuals & Groups
Learners compose and send professional emails to both an individual and multiple recipients, using appropriate subject lines, greetings and email etiquette.
Task 2 – Attaching Digital Content
Learners create a promotional poster before attaching it to an email, adding a hyperlink to supporting online content and sending it to multiple recipients.
Task 3 – Replying to an Email
Learners read and respond appropriately to a received email, demonstrating their understanding of professional communication and email etiquette.
Task 4 – Movie Recommendation
Learners independently compose a recommendation email, attach supporting digital content, include a hyperlink to a movie trailer and reply to a peer's recommendation.
Task 5 – Recap Quiz
Learners complete an 8-question multiple-choice quiz to reinforce their understanding of composing, replying to and managing professional emails.
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