Level 1 - Module 3 - Unit 3.1 - Using Emails
This Workbook includes:
Module 3 - Communicating
Unit 3.1 Use email for a range of contexts and audiences.
Task 1 – IM vs Email
Learners explore different communication scenarios and decide whether email or instant messaging is the most appropriate method, developing an understanding of context and audience.
Task 2 – Benefits of Using Email
Learners identify and explain valid reasons why email may be chosen over instant messaging, focusing on formal communication, record keeping, and professional use.
Task 3 – Formal and Informal Emails
Learners compare examples of formal and informal emails, identifying differences in tone, language, and structure, and explaining why each is appropriate for its audience.
Task 4 – Replying to a Formal Email
Learners use Microsoft Outlook to reply to a tutor email using a formal tone, supported by sentence starters and a clear checklist to guide structure and content.
Task 5 – Creating a Formal Email
Learners create a formal email requesting an assignment extension, applying what they have learned about audience, tone, and email structure. A learner checklist supports independent working.
Task 6 – Over to You! Independent Email Writing
Learners independently write a formal email to a different audience, choosing from three real-life scenarios:
The unit ends with a 10-question multiple-choice recap quiz to reinforce learning.
Every download also includes:
✔ Learner Glossary
✔ Skills & Knowledge Checklist
✔ Guided Tutor Answers (where applicable)
✔ Instant PDF Download